The Customer Experience Archives - Azamba Consulting Group

The Empowered Agent: A Customer Service Agent’s First Reflection On CRM

by Dan Simpson | Dec 18, 2019 | The Customer Experience

Are your customer service agents empowered?

Improve Customer Experience with Sage CRM Workflows

by Peter Wolf | Dec 21, 2016 | The Customer Experience

Don’t let a bad day ruin your customer experience track record.

Prospect Engagement and Lead Nurturing for More Sales

by Peter Wolf | Nov 14, 2016 | The Customer Experience

With Cat-Like Reflexes and Sage CRM, How You Can Stalk New Sales Your company is always on the prowl for new prospects. So how can you make sales prospecting easier? The challenge increases in industries with long sales cycles. And, no industry can avoid...

Sage CRM for Your Stress… Oh, and Sales, Marketing and Service

by Peter Wolf | Oct 20, 2016 | The Customer Experience

Sage CRM Increases Speedy Response and Cross-function Information Sharing for the Ultimate Customer Experience There’s a twist in your gut each time you receive an email inquiry about a new product or service your company is touting. You’re happy...

An Innovative Way To Improve Marketing Using Sage CRM

by Mariam Florio | Nov 18, 2011 | The Customer Experience

Customer Service is the most impactful and possibly the least appreciated marketing effort in today’s digital world. Have you ever been numbered and guided like cattle through an atrociously long return line only to be quickly dismissed by a grouchy customer...

The Empowered Agent: A Customer Service Agent’s First Reflection On CRM

Improve Customer Experience with Sage CRM Workflows

Prospect Engagement and Lead Nurturing for More Sales

Sage CRM for Your Stress… Oh, and Sales, Marketing and Service

An Innovative Way To Improve Marketing Using Sage CRM

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