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The Empowered Agent: A Customer Service Agent’s First Reflection On CRM

The Empowered Agent: A Customer Service Agent’s First Reflection On CRM

by Dan Simpson | Dec 18, 2019 | The Customer Experience

Are your customer service agents empowered?

Improve Customer Experience with Sage CRM Workflows

Improve Customer Experience with Sage CRM Workflows

by Peter Wolf | Dec 21, 2016 | The Customer Experience

Don’t let a bad day ruin your customer experience track record.

Prospect Engagement and Lead Nurturing for More Sales

Prospect Engagement and Lead Nurturing for More Sales

by Peter Wolf | Nov 14, 2016 | The Customer Experience

With Cat-Like Reflexes and Sage CRM, How You Can Stalk New Sales   Your company is always on the prowl for new prospects. So how can you make sales prospecting easier? The challenge increases in industries with long sales cycles. And, no industry can avoid...
Sage CRM for Your Stress… Oh, and Sales, Marketing and Service

Sage CRM for Your Stress… Oh, and Sales, Marketing and Service

by Peter Wolf | Oct 20, 2016 | The Customer Experience

Sage CRM Increases Speedy Response and Cross-function Information Sharing for the Ultimate Customer Experience   There’s a twist in your gut each time you receive an email inquiry about a new product or service your company is touting. You’re happy...

An Innovative Way To Improve Marketing Using Sage CRM

by Mariam Florio | Nov 18, 2011 | The Customer Experience

Customer Service is the most impactful and possibly the least appreciated marketing effort in today’s digital world. Have you ever been numbered and guided like cattle through an atrociously long return line only to be quickly dismissed by a grouchy customer...

Recent Posts

  • Dynamics is Discontinuing the Old User Interface – Is Your Business Ready?
  • 6 Ways to Optimize Your CRM during a Slowdown
  • 3 Simple CRM Strategies to Optimize Your Remote Office During COVID-19
  • How to Assign a Security Role to a User in Microsoft Dynamics 365
  • An Easier Way to Boost CRM Value
  • How to Avoid Getting Burned with Your CRM Project

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Azamba Consulting Group
4044 N. Lincoln Ave #286
Chicago, IL 60618
Toll Free: (888) 724-3999
sales@azamba.com

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