by Dan Simpson | Dec 18, 2019 | The Customer Experience
Are your customer service agents empowered?
by Peter Wolf | Dec 21, 2016 | The Customer Experience
Don’t let a bad day ruin your customer experience track record.
by Peter Wolf | Nov 14, 2016 | The Customer Experience
With Cat-Like Reflexes and Sage CRM, How You Can Stalk New Sales Your company is always on the prowl for new prospects. So how can you make sales prospecting easier? The challenge increases in industries with long sales cycles. And, no industry can avoid...
by Peter Wolf | Oct 20, 2016 | The Customer Experience
Sage CRM Increases Speedy Response and Cross-function Information Sharing for the Ultimate Customer Experience There’s a twist in your gut each time you receive an email inquiry about a new product or service your company is touting. You’re happy...
by Mariam Florio | Nov 18, 2011 | The Customer Experience
Customer Service is the most impactful and possibly the least appreciated marketing effort in today’s digital world. Have you ever been numbered and guided like cattle through an atrociously long return line only to be quickly dismissed by a grouchy customer...