5 Ways to Minimize Customer Turnover with CRM

Don’t let your customers float away!

It is cheaper, easier, and more profitable to sell to existing customers than to find and sell to new customers:

  • It costs 5-10 times more to acquire a new customer than to retain a current customer
  • Current customers spend 67% more on average than new customers
  • Upsell and cross-sell conversion rates average 60-70% vs. new sale conversion rates at 5-20%
  • Improving customer retention rates by just 5% can increase profitability by 25-75%

Strong customer relationships are built over time based on quality, consistency, and reliability. Building and maintaining those relationships means building and maintaining a reliable, recurring revenue stream.

Serve your customers well and treat them with respect, and you earn their trust and their continued business.

Serve them poorly or treat them disrespectfully, and…well, your customers are just a few keystrokes away from switching to a competitor!

Camera Corner Connecting Point and Azamba Consulting Group have teamed up to show you how Customer Relationship Management (CRM) software can help you build customer loyalty and avoid the pitfalls of high customer turnover!


In this webinar you will learn:


The causes and costs of high customer turnover


The many benefits of customer retention


5 ways CRM helps minimize customer turnover


3 primary CRM benefits for businesses like yours


Next steps for exploring CRM solutions

Webinar details:

When: Wednesday, December 11th 2019 at 11:00 a.m. CST
Where: Link will be emailed to you after successful registration
Hashtag: #NoTurnover



Keep your customer coming back!

Register today and join us in this FREE, LIVE WEBINAR Wednesday, December 11th at 11am CST.

Peter Wolf, Azamba Consulting Group

Peter Wolf is the president and founder of Azamba Consulting Group. He has spent the last 18 years focused on helping small and medium-sized businesses become more profitable through effective and efficient usage of CRM.

Peter’s passion is blending the promise of CRM with the realities of business needs to create successful outcomes.

Sales is all relationships. The better relationships you have, the better sales you have.

No sales guy is gonna argue that.

But they’ve never been sold CRM as a relationship thing they can’t live without. It’s always presented as nothing more than a management reporting tool.

A good CRM is multifaceted in its ability to manage multiple aspects of your business. Peter Wolf and his team at Azamba understand that.

Jared Grigg

Brandt Consolidated, Inc.

Peter Wolf and the Azamba team helped us use CRM to solve real problems for the business, not just keep our system up and running.

They did a lot of work with us around best practices:

‘Here’s the business problem; how can we use CRM to solve it?’

‘Here’s what we’ve done; are there better ways?’

Using that approach, we’ve been able to build better-tailored solutions for our team.

Andrew Gregar

The Lebermuth Company

Join the FREE, LIVE Webinar!

Wednesday, December 11th at 11am CST

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