Don’t let your customers float away!
It is cheaper, easier, and more profitable to sell to existing customers than to find and sell to new customers:
- It costs 5-10 times more to acquire a new customer than to retain a current customer
- Current customers spend 67% more on average than new customers
- Upsell and cross-sell conversion rates average 60-70% vs. new sale conversion rates at 5-20%
- Improving customer retention rates by just 5% can increase profitability by 25-75%
Strong customer relationships are built over time based on quality, consistency, and reliability. Building and maintaining those relationships means building and maintaining a reliable, recurring revenue stream.
Serve your customers well and treat them with respect, and you earn their trust and their continued business.
Serve them poorly or treat them disrespectfully, and…well, your customers are just a few keystrokes away from switching to a competitor!
Camera Corner Connecting Point and Azamba Consulting Group have teamed up to show you how Customer Relationship Management (CRM) software can help you build customer loyalty and avoid the pitfalls of high customer turnover!
In this webinar you will learn:
The causes and costs of high customer turnover
The many benefits of customer retention
5 ways CRM helps minimize customer turnover
3 primary CRM benefits for businesses like yours
Next steps for exploring CRM solutions
When: Wednesday, December 11th 2019 at 11:00 a.m. CST
Where: Link will be emailed to you after successful registration
Keep your customer coming back!
Register today and join us in this FREE, LIVE WEBINAR Wednesday, December 11th at 11am CST.
Peter Wolf, Azamba Consulting Group
Peter Wolf is the president and founder of Azamba Consulting Group. He has spent the last 18 years focused on helping small and medium-sized businesses become more profitable through effective and efficient usage of CRM.
Peter’s passion is blending the promise of CRM with the realities of business needs to create successful outcomes.