Assign or change security roles in 6 simple steps
Enter new contacts without disrupting your workflow!
Filter the data you want available offline.
Ensure offline mobile access to key information!
Also wins in Customer Case Management and Contact Center Search
As Microsoft moves to the cloud, opportunity abounds!
The citizen developer push is part of a larger strategy to make Microsoft more customer-focused.
The default of 50 isn’t optimal for everyone.
When the defaults don’t do the job…
Calculating and managing goals.