Welcome to LaunchPad!
Whether you’re looking for support, training, the latest add-ons, or even the latest updates to Microsoft Dynamics 365 Sales. LaunchPad is your one-stop shop for all CRM services!
Do This to Avoid Wasting Time and Money With Your CRM
CRM as the Backbone of Competitive Advantage Investing in a CRM system can either significantly boost your business or, conversely, fail to meet expectations. Enhancing sales growth, operational efficiency, productivity, customer retention, and responsiveness are...
Release Waves
Updates to the software, released every 2nd quarter
Release Notes
Bug fix updates, released every 2 weeks
CRM vs. ERP – What’s the Difference?
…and which is best for your business?
Why It’s Time to Prioritize Mobile CRM for Your Outside Sales Reps
The importance of anytime accessibility.
A New Way to Think about CRM Automation
Meet your invisible personal assistant.
What is a “Citizen Developer” and Why Should You Care?
The citizen developer push is part of a larger strategy to make Microsoft more customer-focused.
5 Reasons to Work with a CRM Technology Partner
Your CRM success is too important to leave to chance!
Leads vs. Opportunities: What’s the Difference?
The differences matter!
7 Reasons Salespeople Hate CRM
…and how to show them some CRM love.
5 Simple CRM Terms That Will Up Your Dynamics 365 Game
CRM terms every beginner needs to know!
Bridging the Gap between Sales and Customer Service
How CRM connects your sales and service teams.
CRM 101: More Basic CRM Terms & Definitions – Field, Entity, Grid, Label, & Dashboard
More CRM terms that every beginner needs to know.