by Peter Wolf | Mar 13, 2024 | launchpad, Microsoft Dynamics 365
CRM as the Backbone of Competitive Advantage Investing in a CRM system can either significantly boost your business or, conversely, fail to meet expectations. Enhancing sales growth, operational efficiency, productivity, customer retention, and responsiveness are...
by Peter Wolf | Feb 29, 2024 | launchpad, Microsoft Dynamics 365
Choosing the right CRM is a pivotal decision for any business, especially for small to medium-sized enterprises seeking to streamline operations and enhance customer relationships. When it comes to selecting between leading CRM solutions like Salesforce and Microsoft...
by Peter Wolf | Feb 21, 2024 | launchpad, Microsoft Dynamics 365
In today’s rapidly evolving business landscape, companies invest heavily in CRM systems to streamline their operations and enhance customer interactions. However, success in implementing a CRM isn’t guaranteed. I had a recent call from a frustrated...
by Peter Wolf | Feb 15, 2024 | launchpad, Microsoft Dynamics 365
Implementing a CRM system is not a one-and-done task; it’s a continuous journey that transforms the way businesses operate. In this article, we’ll explore the purpose of CRM and why it’s essential to view it as an ongoing process rather than a...
by Peter Wolf | Feb 14, 2024 | launchpad, Microsoft Dynamics 365
In the world of CRM, success often lies in the art of simplicity. Today, we’re delving into the concept of the MVP, not the Most Valuable Player in sports, but the Minimum Viable Product in the realm of CRM. It’s a strategy that forms the cornerstone of a...