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Whether you’re looking for support, training, the latest add-ons, or even the latest updates to Microsoft Dynamics 365 Sales. LaunchPad is your one-stop shop for all CRM services!

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4 Key Principles for CRM Success

by Peter Wolf

Implementing CRM successfully is crucial in today’s business landscape, where 40 to 70 percent of projects are reported to fail, leading to significant time and financial losses. This stark reality underscores the importance of approaching implementation with...

Release Waves

Updates to the software, released every 2nd quarter

Release Notes

Bug fix updates, released every 2 weeks

Dynamics 365 Marketing: Automations, Lead Management

by Gordon Schrenk

In today's discussion, we'll delve into Dynamics 365 Marketing, a robust platform offering an array of tools for automations, lead management, and reporting. With its comprehensive suite of features right out of the box, Dynamics 365 Marketing empowers...

Dynamics 365 Salesperson Walkthrough of Microsoft D365 Sales CRM

by Gordon Schrenk

Cultivating Sales Success: A Journey Through Microsoft Dynamics 365 CRM In this article, we will explore Microsoft Dynamics 365 CRM and take a look at what a regular day for a salesperson might look like when using the system. We'll provide a step-by-step walkthrough...

Use Workflow, Automation, and Templates to Streamline Operations with CRM

by Peter Wolf

How can you make common tasks dead simple for your account managers to perform? Most people see CRM as merely a giant data repository ... which it is. It helps you bring all your data together and get out of silos, stop using Outlook, spreadsheets, accounting data,...

Drive More Value with Your CRM by Eliminating the Noise

by Peter Wolf

Is your CRM system helping your account managers to reach their goals? If you are embarking on a new CRM implementation or have had a system for years, some simple strategies can increase your success. This will make your account managers and sales reps more...