Microsoft Dynamics 365 Sales CRM

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Customer Relationship Management (CRM)

Microsoft Dynamics 365 Sales CRM is far more than just a software application. It is a business solution that gives you the ability to manage, understand, and respond appropriately to your prospect and customer requests and inquiries. Dynamics 365 gives you the ability to track every interaction with your potential or existing customers across your entire business.

what is crm dynamics 365 sales

See a Dynamics 365 Sales CRM Demo


Why Microsoft Dynamics 365 Sales CRM?

Imagine being able to drive your top line revenue by converting more new prospects to customers and keeping current customers coming back, and improve your bottom line by being far more efficient.

Microsoft Dynamics 365 Sales helps you do both. Microsoft Dynamics 365 Sales is the customer relationship management (CRM) business solution in the cloud that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management.

Microsoft Dynamics 365 Sales helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. Dynamics 365 Sales delivers return on investment through marketing automation, customer service, and sales force automation, and offers enterprise-level features at small business prices.

Plus, Microsoft Dynamics 365 business applications breaks out of the traditional CRM-ERP mold, allowing you to select the exact applications you need for your business (Sales, Marketing, Customer Service, etc.) while leaving your options open for growing your software solution package in the future.


Check back often! We add new videos, demonstrations, guides, and case studies regularly to help you evaluate whether Microsoft Dynamics 365 is a good fit for your sales team.

Ensure your Microsoft Dynamics 365 Sales CRM rollout is a success with a proven implementation methodology by Azamba!

Money-Back Guarantee

We’ve helped hundreds of small and medium-sized businesses like yours succeed with Microsoft Dynamics 365, and we back up our work with a 100% money-back guarantee!

Dynamics 365 Learning Portal

Find the shortest path to successful CRM adoption and sustained success with learning paths designed specifically to meet the needs of everyone in your organization!

Anytime Training Videos

Watch and re-watch our team of experts as they guide you through your new Dynamics 365 system. Learn what you need when you need it and at your own pace!


Timeline & Checklists

Your implementation timeline keeps you setting and achieving goals and helps prevent scope creep, and new user and new hire checklists make it easy to train your team!

“We partnered with Azamba for our Dynamics 365 launch, because we knew they had the experience and technical resources to help us bring our goals to reality. As we now prepare to Go Live, I am confident that my team is prepared and well trained to jump in with both feet. The training tools that Azamba provided through the OnTrack CRM Virtual Coworker have been a huge part of that preparation and confidence. The Training Course allowed each member of my team the ability to work at their own pace and the videos were like having a personal trainer available 24/7.”

Ed Nugent

“It’s rare that you find a company that is exactly what you need right when you need it. That kind of fortuitous contact doesn’t happen that often. Azamba is one of those, and I can count on one hand the number of companies I’ve had that kind of kinship with. I look forward to every interaction with Azamba.”

– Jared Grigg

“Azamba impressed AMD with an organized, customer-focused, and highly responsive process and OnTrack plan for onboarding and educating employees. ”

– David Triglia

“We got referred to Azamba, had that initial discussion, and felt comfortable right from the start.We were able to negotiate the level of implementation and support we needed at the price we needed.”

– Amanda Caspers

Ready to learn more?

Schedule an intro call with Peter Wolf to learn what Microsoft Dynamics 365 can do for your business!

Peter Wolf is the president and founder of Azamba. He has spent the last 18 years focused on helping small and medium-sized businesses become more profitable through effective and efficient usage of CRM.

His passion is blending the promise of CRM with the realities of business needs to create successful outcomes.

I'd like to talk to a Dynamics 365 Expert

Click the link below to schedule a call to discuss your business’ unique needs. Get honest feedback on if Dynamics 365 Sales is right for your business.

I have licenses and want to learn the software myself

Our Discover Dynamics 365 program has you covered. Sign up for our Admin and Sales learning programs or try our initial setup course for free!

I'm ready to get started and would like to see your plan options

We’ve designed plans for every type of business that include onboarding, setup, support, coach collaboration, and powerful add-ons.