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Microsoft Dynamics 365 – The Ultimate Guide

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Customer Relationship Management (CRM)

Microsoft Dynamics 365 is far more than just a software application. It is a business solution that gives you the ability to track, understand and respond appropriately to your prospect and customer requests and inquiries. Dynamics 365 gives you the ability to track every interaction with your potential or existing customers across your entire business.

Why Microsoft Dynamics 365 Sales?

Imagine being able to drive your top line revenue by converting more new prospects to customers and keeping current customers coming back, and improve your bottom line by being far more efficient.

Microsoft Dynamics 365 Sales helps you do both. Microsoft Dynamics 365 Sales is the customer relationship management (CRM) business solution in the cloud that drives sales productivity and marketing effectiveness through social insights, business intelligence, and campaign management.

Microsoft Dynamics 365 Sales helps reduce costs and increase profitability by organizing and automating business processes that nurture customer satisfaction and loyalty in the sales, marketing, and customer service fields. Dynamics 365 Sales delivers return on investment through marketing automation, customer service, and sales force automation, and offers enterprise-level features at small business prices.

Plus, Microsoft Dynamics 365 business applications breaks out of the traditional CRM-ERP mold, allowing you to select the exact applications you need for your business (Sales, Marketing, Customer Service, etc.) while leaving your options open for growing your software solution package in the future.

Check back often! We add new videos, demonstrations, guides, and case studies regularly to help you evaluate whether Microsoft Dynamics 365 is a good fit for your sales team.

Ensure your Microsoft Dynamics 365 rollout is a success with a proven implementation methodology by Azamba!

Money-Back Guarantee

We’ve helped hundreds of small and medium-sized businesses like yours succeed with Microsoft Dynamics 365, and we back up our work with a 100% money-back guarantee!

Dynamics 365 Learning Portal

Find the shortest path to successful CRM adoption and sustained success with learning paths designed specifically to meet the needs of everyone in your organization!

Anytime Training Videos

Watch and re-watch our team of experts as they guide you through your new Dynamics 365 system. Learn what you need when you need it and at your own pace!


Timeline & Checklists

Your implementation timeline keeps you setting and achieving goals and helps prevent scope creep, and new user and new hire checklists make it easy to train your team!

Ready to learn more?

Schedule an intro call with Peter Wolf to learn what Microsoft Dynamics 365 can do for your business!

Peter Wolf is the president and founder of Azamba. He has spent the last 18 years focused on helping small and medium-sized businesses become more profitable through effective and efficient usage of CRM.

His passion is blending the promise of CRM with the realities of business needs to create successful outcomes.