Integration Options with Sage CRM

Sage CRM and Sage ERP work better together

When you marry your Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP) solutions through Sage CRM integration, you can transform your business into a more customer-centric and efficient company.

CRM was once considered the foundation of sales, marketing and customer service teams, but it’s not just a departmental tool. Gartner calls CRM “a business strategy that optimizes profitability, operational efficiency and customer satisfaction by implementing customer-centric processes.”

A business-wide approach to CRM bridges information gaps between departments, and it enables teams to collaborate on critical business and customer information. CRM supports customer-facing departments throughout the business including sales, marketing and customer service teams. Having CRM and ERP information sources connected and available to customer-facing employees means your company will become more productive. For example, your sales teams will be able to view customer financial information, invoice history, and sales orders – all within CRM.

By joining Sage CRM and Sage ERP, your company can:

• Improve interdepartmental communications by enabling different departments to collaborate.
• Reduce duplication of data and of work by giving employees a means of updating a single, central database.
• Make more informed business decisions by providing managers a better view of your business and of customers.
• Become more customer focused by making key information available across departments.
• Drive profitability with more productive employees and efficient business processes.

As the owner or manager of a successful company, you may already know what an ERP or CRM solution brings to your business. You may have had less time to consider how Sage CRM integrates with Sage ERP and how they can make your business more productive and efficient.

Don’t worry, Sage wrote a book about it.

Learn more about the ERP-CRM integrations developed by Sage

To learn more about Sage ERP integration contact us today!