Streamline your Dynamics 365 views

Some customers want to turn off activity feeds from entities, such as contact or account posts. They might not use the feeds, or might think they are distracting or they take up too much space.

The good thing is turning them off is very easy.

See below for video and instructions:

How to turn off activity feeds from entities in Microsoft Dynamics 365 for Sales

1.) Go to Settings > Activity Feeds Configuration.

2.) Pick the account(s) you want to disable, and then click Deactivate.

Note: If you want to turn off activity feeds for multiple accounts, you can select as many as you like from this screen before you click Deactivate.

3.) A Confirm Deactivation window will appear. Click Deactivate to confirm.

You will receive a pop-up message to let you know that you will have to publish the entity for your changes to take effect. To do so,

4.) Go to Settings > Customization > Customize the System > Entities > Account > Publish.

This will publish your customizations. It may take a few moments.

When the customizations are published, then you can close the Account information window and go back to the account record. You should not see the activity feed any longer in your account record.

Congratulations! That is how you turn off activity feeds from your entities in Microsoft Dynamics 365 for Sales CRM.

Our OnTrack CRM Success System helps you get the most from your CRM investment with support services including:

• unlimited diagnostic support
• unlimited answers to “How do I …?” questions
• annual system audits
• regular progress calls from a dedicated account manager
• + additional valuable services!

We offer OnTrack in both month-to-month or annual subscriptions, and because we stand behind what we do, we offer a 100% money-back guarantee and you can cancel your plan at any time!