How to Turn Off Activity Feeds from Entities in Microsoft Dynamics 365 for Sales CRM

by | Microsoft Dynamics 365

How to Turn Off Activity Feeds from Entities in Microsoft Dynamics 365 for Sales CRM

by | Feb 1, 2018 | Microsoft Dynamics 365

Streamline your Dynamics 365 views

This week in Microsoft Dynamics SupportI will show you how to turn off activity feeds in Microsoft Dynamics 365 for Sales CRM.

Some customers want to turn off activity feeds from entities, such as contact or account posts. They might not use the feeds, or might think they are distracting or they take up too much space.

The good thing is turning them off is very easy.

See below for video and instructions:

How to turn off activity feeds from entities in Microsoft Dynamics 365 for Sales

1.) Go to Settings > Activity Feeds Configuration.

2.) Pick the account(s) you want to disable, and then click Deactivate.

Note: If you want to turn off activity feeds for multiple accounts, you can select as many as you like from this screen before you click Deactivate.

3.) A Confirm Deactivation window will appear. Click Deactivate to confirm.

You will receive a pop-up message to let you know that you will have to publish the entity for your changes to take effect. To do so,

4.) Go to Settings > Customization > Customize the System > Entities > Account > Publish.

This will publish your customizations. It may take a few moments.

When the customizations are published, then you can close the Account information window and go back to the account record. You should not see the activity feed any longer in your account record.

 

Congratulations! That is how you turn off activity feeds from your entities in Microsoft Dynamics 365 for Sales CRM.

 

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Dinesh Joseph is a Microsoft Dynamics and Sage CRM technical consultant at Azamba. He trains, supports, and consults for both new and experienced Dynamics 365 and Sage CRM users. He also provides analysis and customization for both systems and their integrations.

His goal is to help his customers run their CRM systems smoothly and efficiently.

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