How to Change the Number of Rows on a Grid in Microsoft Dynamics 365 for Sales CRM

by | Microsoft Dynamics 365

How to Change the Number of Rows on a Grid in Microsoft Dynamics 365 for Sales CRM

by | Aug 23, 2018 | Microsoft Dynamics 365

The default of 50 isn’t optimal for everyone

This week in Microsoft Dynamics Supportwe’ll look at how to change the number of rows on a grid Microsoft Dynamics 365 for Sales CRM.

Usually, you will see up to 50 records on a grid. But depending on your needs, maybe you want to increase or decrease that number. Doing so is not difficult if you know where to look.

In this video, I will show you how to change your personal options to control the number of rows on a grid in Dynamics 365 for Sales.

See below for the full video and step-by-step instructions:

*PLEASE NOTE: The gear in the upper right is now called “Personalization Settings” as of v9.0

Reduce the height of the social pane in Dynamics 365

The work around is very simple. You will remove the default Activities section, and then replace it with a new Activities section. This new Activities section will have more configuration options.

1.) Go to the entity you wish to edit and click … (More Commands) > Form.

2.) Click on the Activities section, then click Remove.

3.) Click Insert > Notes.

4.) Double click the Notes section you just added to open Activities Tab Properties.

5.) Click the Formatting tab and choose your formatting preferences.

You can now control the whole layout. You can configure the number of rows, and you can set the section to automatically expand to use available space. You can make the social pane shorter or longer to fit your needs.

6.) Click OK, then Save and Publish.

 

Looking for a helping hand with Dynamics 365?

Our OnTrack CRM Success System helps you get the most from your CRM investment with support services including:

  • unlimited diagnostic support
  • unlimited answers to “How do I …?” questions
  • annual system audits
  • regular progress calls from a dedicated account manager
  • + additional valuable services!

We offer OnTrack in both month-to-month or annual subscriptions, and because we stand behind what we do, we offer a 100% money-back guarantee and you can cancel your plan at any time!

Azamba Q2 2025 Release Notes

Release Date: July 16, 2025At Azamba, we believe your CRM should make work easier, not add unnecessary complexity.Every update in this release is designed to help your team save time, reduce admin, and get more value from Dynamics 365, so you can focus on what matters...

Azamba Q2 2025 Add-On Update: Everything You Need Now in One Place

Chicago, IL – [July 16th, 2025] – If you’ve ever wished Dynamics 365 could just work the way your team does, you’re not alone. This summer, we’re making it easier than ever to get the most out of your CRM with a single solution, a cleaner workspace, and smarter tools...

Azamba releases EZ Buttons 3.0!

Chicago, IL – [November 20th] - We are thrilled to bring you EZ Buttons 3.0, a game-changing update packed with powerful tools to streamline your sales process and help you get more done, faster.  With EZ Buttons, turn time-consuming, multi-step tasks into quick,...

Why MSP’s Should Add CRM to Their Solution Portfolios

We’re entering a new era in CRM   All the old reasons for customers buying CRM are still valid but the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my customers, then it is fascinating to me!”.  AI is...

Boost Your MSP Earnings with Strategic Partnerships

Time is money, we’ve been told since childhood  The idea is that people should focus their attention on the things that bring value to them and avoid the things that don’t. Since time is a precious resource, it makes sense to try and maximize its utility as it’s the...

CRM Launch in 5 Weeks – Get Results Fast!

New to CRM? Get it Right from Day One CRM is no longer a luxury. It’s an essential tool for businesses that want to stay competitive, responsive, and move fast. But for a lot of businesses, CRM quickly turns into a nightmare. Imagine this: You spend thousands of...

Dinesh Joseph is a Microsoft Dynamics and Sage CRM technical consultant at Azamba. He trains, supports, and consults for both new and experienced Dynamics 365 and Sage CRM users. He also provides analysis and customization for both systems and their integrations.

His goal is to help his customers run their CRM systems smoothly and efficiently.

Related articles:

Azamba Q2 2025 Release Notes

Azamba Q2 2025 Release Notes

Release Date: July 16, 2025At Azamba, we believe your CRM should make work easier, not add unnecessary complexity.Every update in this release is designed to help your team save time, reduce admin, and get more value from Dynamics 365, so you can focus on what matters...

Azamba Q2 2025 Add-On Update: Everything You Need Now in One Place

Azamba Q2 2025 Add-On Update: Everything You Need Now in One Place

Chicago, IL – [July 16th, 2025] – If you’ve ever wished Dynamics 365 could just work the way your team does, you’re not alone. This summer, we’re making it easier than ever to get the most out of your CRM with a single solution, a cleaner workspace, and smarter tools...