How to Assign a Security Role to a User in Microsoft Dynamics 365
How to Assign a Security Role to a User in Microsoft Dynamics 365
Assign or change security roles in 6 simple steps
This time in Microsoft Dynamics Support, we’ll look at how to assign a security role to a user in Microsoft Dynamics 365 Customer Engagement.
Security roles grant specific, entity-based privileges and access levels to users. In other words, security roles determine what information a user can access, edit, add, change, remove, etc.
Role-based privileges and access levels are additive, meaning that a user with multiple roles and/or teams will have all the rights granted by those roles and teams.
Whenever you add a user to CRM, you will need to assign that user one or more security roles.
You may also need to add, remove, or change a user’s security roles from time to time if that user’s role in your organization changes.
Fortunately, assiging or changing a security role in Microsoft Dynamics 365 is quite simple.
Assign a role to a Dynamics 365 user
To assign a role to a user in Dynamics 365:
1. Click on the setting gear (
) on the right side of your navigation bar, then choose Advanced Settings from the dropdown menu to open the legacy web interface in a new browser window.
2. From the legacy navigation bar, go to Settings > System > Security.
3. Select
Users to open your default users view.
4. Click in the checkbox (
) column to the left of the user name to select (
) users one at a time, or click the at the top of the view to select all users.
5. Click
Manage Roles in the legacy command bar:
6. Select one or more roles for the user(s), then click OK.
Our OnTrack CRM Success System helps you get the most from your CRM investment with support services including:
- unlimited diagnostic support
- unlimited answers to “How do I …?” questions
- annual system audits
- regular progress calls from a dedicated account manager
- + additional valuable services!
We offer OnTrack in both month-to-month or annual subscriptions, and because we stand behind what we do, we offer a 100% money-back guarantee and you can cancel your plan at any time!
Azamba Q4 2025 Release Notes
Smarter, Faster, and Easier Than Ever – CRM That Just Works Release Date: October 29th, 2025 - Your favorite CRM tools just got a serious upgrade. This month’s updates to LaunchPad and the EZ Add-On Suite are focused on saving you time, reducing clicks, and making...
Azamba Q4 2025 Add-On Update: CRM That Works Harder, and Smarter, for You
Chicago, IL – [October 29th, 2025] – It’s here! The October 2025 update is live, and this one’s all about making your CRM easier, faster, and more intuitive than ever. From better automation and faster onboarding to smarter tools that just make sense, this update was...
Azamba Q2 2025 Release Notes
Release Date: July 16, 2025 - At Azamba, we believe your CRM should make work easier, not add unnecessary complexity. Every update in this release is designed to help your team save time, reduce admin, and get more value from Dynamics 365, so you can focus on what...
Azamba Q2 2025 Add-On Update: Everything You Need Now in One Place
Chicago, IL – [July 16th, 2025] – If you’ve ever wished Dynamics 365 could just work the way your team does, you’re not alone. This summer, we’re making it easier than ever to get the most out of your CRM with a single solution, a cleaner workspace, and smarter tools...
Azamba Launches EZ Notes: A Smarter, Simpler Way to Take and Manage Notes in Dynamics 365 CRM
Chicago, IL – [March 19th, 2025] - Are messy, disorganized notes wasting your team’s time and leaving critical details lost in the shuffle? Do you spend more time searching for information than acting on it? EZ Notes is here to end the frustration and take the chaos...
Powerful New Updates to Accelerate Sales for Microsoft Dynamics 365 CRM Users
Chicago, IL – [March 5th, 2025] – Azamba is excited to announce the release of EZ Buttons 3.1. This powerful CRM Add-On for Microsoft Dynamics 365 simplifies tasks and makes CRM a breeze to use. With this CRM Add-On, you will work faster and smarter with less...
Azamba releases EZ Buttons 3.0!
Chicago, IL – [November 20th] - We are thrilled to bring you EZ Buttons 3.0, a game-changing update packed with powerful tools to streamline your sales process and help you get more done, faster. With EZ Buttons, turn time-consuming, multi-step tasks into quick,...
Microsoft Dynamics 365 Business Central + CRM Integration Demo | Dynamics Deep Dive Series
Stay Connected Without Switching Systems If your team is jumping between tools just to get a full picture of a customer or transaction, you’re losing time. You might even be missing opportunities. The integration between Microsoft Dynamics 365 and Business Central...
How to Track Your Goals and Metrics in Microsoft Dynamics 365 CRM | Dynamics Deep Dive Series
Set and Track Your Goals, All From CRM Goal tracking shouldn’t require extra work. If your team is still updating spreadsheets or switching between apps just to see where they stand, it’s time for something better. With Dynamics 365, you can monitor performance,...
Why MSP’s Should Add CRM to Their Solution Portfolios
We’re entering a new era in CRM All the old reasons for customers buying CRM are still valid but the advent of AI is making the case for renewed interest in CRM. To modify an adage, “If it’s interesting to my customers, then it is fascinating to me!”. AI is...
David Marincic is Partner Experience Manager at Azamba. He also manages and edits Azamba publications and social media channels.
David believes in the importance of good planning, sound practice, effective communication, and continued education in order to get the most from any technology solution.
Related articles:
Azamba Q4 2025 Add-On Update: CRM That Works Harder, and Smarter, for You
Chicago, IL – [October 29th, 2025] – It’s here! The October 2025 update is live, and this one’s all about making your CRM easier, faster, and more intuitive than ever. From better automation and faster onboarding to smarter tools that just make sense, this update was...
Azamba Q4 2025 Add-On Update: CRM That Works Harder, and Smarter, for You
Chicago, IL – [October 29th, 2025] – It’s here! The October 2025 update is live, and this one’s all about making your CRM easier, faster, and more intuitive than ever. From better automation and faster onboarding to smarter tools that just make sense, this update was...
Azamba Q4 2025 Release Notes
Smarter, Faster, and Easier Than Ever – CRM That Just Works Release Date: October 29th, 2025 - Your favorite CRM tools just got a serious upgrade. This month’s updates to LaunchPad and the EZ Add-On Suite are focused on saving you time, reducing clicks, and making...


