CRM Success Starts with Strategy, Not Software Imagine spending months and thousands of dollars on CRM, hoping it...

CRM Success Starts with Strategy, Not Software Imagine spending months and thousands of dollars on CRM, hoping it...
CRM Isn't A 'Set It and Forget It' System You might think that the work with CRM is done after implementation, but...
The secret to CRM success? Keep it simple. A lot of businesses try to do everything at once and end up overwhelmed...
Also wins in Customer Case Management and Contact Center Search
4 big reasons to move your business applications to the cloud.
The importance of anytime accessibility.
Meet your invisible personal assistant.
What’s the big deal about the cloud?
The citizen developer push is part of a larger strategy to make Microsoft more customer-focused.
Your CRM success is too important to leave to chance!
The default of 50 isn’t optimal for everyone.
When the defaults don’t do the job…