The IGNITE BlogSmall Business CRM Tips and Tricks to Fire You Up!
4 big reasons to move your business applications to the cloud.read more
The importance of anytime accessibility.read more
Meet your invisible personal assistant.read more
What’s the big deal about the cloud?read more
Exciting things are on the horizon for Sage CRM users!read more
As Microsoft moves to the cloud, opportunity abounds!read more
The citizen developer push is part of a larger strategy to make Microsoft more customer-focused.read more
Your CRM success is too important to leave to chance!read more
Learn more about the merger.read more
The powerful app is aptly named!read more
3 levels of exceptional data security.read more
On past episodes of CRM 101, we’ve defined some important, entry-level CRM terms you’ll need to know as you begin your CRM exploration or implementation.
But I still often get asked the difference between a lead and an opportunity in CRM. So let’s dive into that today.
…and how to show them some CRM love.read more
Are you new to the CRM morpheme scheme and looking to learn the language? Perfect your dialect? Enhance your parlance? Enact some spectacular CRM vernacular?
Then look no further!
We all know that CRM is a great tool for salespeople. They’re able to track their sales, progress their opportunities, et cetera.
What you may not know is that CRM is also great for customer service. CRM helps your customer service team manage their daily workload, and enables them to enter the information they learn on a daily basis into CRM.
With both departments entering information that is then shared across CRM, what CRM can really do is bridge the gap between customer service and sales.
Today we’re going over some more CRM terms that every beginner needs to know. This time, we’ll cover Dashboards, Entities, Fields, Grids, and Labels.read more
I’ve been helping small businesses with CRM for about 15 years now, and one of the questions I get asked a lot is this: How will CRM benefit me and my organization?
The way we approach things here at Azamba, there are two main benefits of CRM we’ll explore.
5 big benefits of mobile CRM for salespeople.read more