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How Microsoft Dynamics 365 CRM is CRUSHING Salesforce
Microsoft Dynamics vs Salesforce: Which is the Better Choice? When you’re weighing your CRM options, the Microsoft...
5 Reasons Why Adding CRM to their Solution Set Makes MSP’s More Successful
2024 will be the year of customer retention. Many are forecasting choppy economic waters ahead so it’s incumbent for...
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How to Avoid Getting Burned with Your CRM Project
No time to burn.
How to Create a Dynamics 365 Follow-up Task from an Outlook Email
Never fail to follow up!
Not Ready for the Microsoft Unified Interface?
Reschedule your Dynamics 365 upgrade.
How to Create a System View in Microsoft Dynamics 365 for Sales
Create an optimal experience for CRM users!
The Empowered Agent: A Customer Service Agent’s First Reflection On CRM
Are your customer service agents empowered?
How to Create a Dynamics 365 Contact Record from Outlook Using the Dynamics 365 App for Outlook
Enter new contacts without disrupting your workflow!
How to Create a Dynamics 365 Lead Record from Outlook Using the Dynamics 365 App for Outlook
No need to disrupt your workflow!
How to Create a Dynamics 365 Email Template and Use it in Outlook Emails
Add dynamics CRM info to your email templates!
The Top 5 Updates Coming to Microsoft Teams in 2020
The best new Teams features announced at Microsoft Ignite 2019!